Destination? Compensation

We handle claims against major UK lenders. Check our PCP experts reviews for feedback from customers who successfully reclaimed money from Black Horse Ltd, Volkswagen Financial Services (UK) Ltd, FirstRand Bank Ltd (London Branch), BMW Financial Services (GB) Ltd, Santander Consumer (UK) PLC, RCI Financial Services Ltd, Vauxhall Finance PLC, Close Brothers Ltd, PSA Finance UK Ltd, FCE Bank PLC, Mercedes-Benz Financial Services UK Ltd, CA Auto Finance UK Ltd, Clydesdale Financial Services Ltd, Blue Motor Finance Ltd, NIIB Group Ltd, Toyota Financial Services (UK) PLC, Moneybarn No. 1 Ltd, Hyundai Capital UK Ltd, Startline Motor Finance Ltd, and many more.

If your agreement was with one of these lenders or others not listed, you may still be eligible for compensation. Our PCP claim services can help you get started.

The amount you can reclaim from a mis-sold PCP agreement depends on several factors:

• The amount of your finance loan: Generally, the larger the loan, the more you could reclaim.
• The duration of the agreement: Longer agreements may result in higher compensation.
• The interest rate: If you paid a higher rate than necessary, you could reclaim the difference.

If you’re unsure about the rate you should have been offered, PCP experts can help determine what you're entitled to and ensure you get the compensation you deserve.

The average PCP refund payout can vary based on the loan amount and other factors. On average, many clients have received over £1,600 in compensation. However, depending on the vehicle’s value and the length of the agreement, refunds can sometimes reach as high as £10,000.

To find out if you qualify and estimate your potential refund, PCP experts can guide you through the process with tools like our PCP Claims check.

The most common types of mis-selling that may make you eligible for a PCP claim include:

• Hidden Discretionary Commission Arrangements: Brokers charging higher interest rates to increase their commissions.
• Inflated Interest Rates: Charging customers more than they should have paid.
• Lack of Explanation: Not fully explaining financing options or who owns the car at the end of the agreement.
• Not Carrying Out Affordability Checks: Failing to assess whether you could afford the agreement.

If any of these apply to your case, our PCP experts can help you with mis-sold finance help to secure the compensation you deserve.

Yes, even if the lender has gone out of business, you may still be able to claim compensation. You can make a claim against the dealer or broker who arranged the PCP agreement.

Contact our PCP experts to find out if you qualify and begin your claim for mis-sold PCP.

You can make a PCP claim up to six years from the start of your agreement or within three years from discovering that you were mis-sold. Even if your agreement ended more than six years ago, you may still qualify if you only recently became aware of the issue.

Act fast, claim now, and start your claim today to ensure you don't miss out on the compensation you deserve.

The amount you could potentially reclaim depends on your specific PCP agreement. Key factors include the vehicle's value, the length of your agreement, and the interest rate charged. Refunds can vary, but in some cases, they can amount to thousands of pounds. The PCP experts at our service can help you calculate your PCP refund based on these factors and provide a Claim Eligibility Check to determine your next steps.

Yes, you can submit a separate claim for each PCP agreement you believe was mis-sold. If you entered multiple agreements that were mis-sold, each one could be eligible for compensation. Our team can help you find out if you qualify for each vehicle and start your finance claim.

Discretionary Commission Arrangements (DCAs) were a commission model that allowed brokers to adjust the interest rates offered to customers, often inflating them to increase their own commissions. The Financial Conduct Authority (FCA) banned DCAs in January 2021, but if you were affected by this system before then, you could be entitled to a refund.

Our PCP experts can help you assess whether you were affected by DCAs and assist with your PCP claim.

A PCP claim can be made if the finance terms were not fully explained or if you were misled into entering the agreement. In 2021, an FCA investigation revealed that many customers were mis-sold PCP agreements, often due to hidden commission payments or inflated interest rates. If you suspect that you were mis-sold finance, PCP experts can help you with a Claim Eligibility Check and guide you through the process of reclaiming the compensation you deserve.

You don’t necessarily need your original finance documents to start a PCP claim. Our online PCP claim check can help retrieve the necessary information to process your claim, ensuring a quick & simple start to the process. Claim for Mis-Sold PCP with ease, even if you’ve lost your documents.