Blog list

Blog

a watch on a car's dashboard

PCP Refund Timelines: How Long Do Car Finance Claims Take?

This guide outlines the expected timelines for PCP refunds, detailing each stage from claim submission to payout. It explains common delays, including lender disputes and missing documents, while also offering practical tips to speed up the process. Readers will learn how long a refund on car finance typically takes, what factors affect processing times, and how to track their claims effectively.

a car salesperson discussing PCP vs. HP car finance in showroom to a customer

What Is PCP Car Finance? A Complete Guide to How It Works

PCP (Personal Contract Purchase) is a flexible car finance option that allows you to drive a new or used car with lower monthly payments. Unlike Hire Purchase (HP), you only pay for the car’s depreciation value, with the option to return, trade in, or buy the car at the end of the agreement. In this guide, we cover how PCP works, its pros and cons, and how it compares to HP financing.

couple discussing with financial documents calculator living room

Filing a Claim for Settled Car Finance Agreements: Is It Possible?

Many consumers assume that once a car finance claim is settled, they cannot recover any compensation. However, under certain conditions, refunds may still be possible. This article explains eligibility for reclaiming mis-sold car finance, the required evidence, and what to do if your claim is disputed.

Two women discussing a contract about car finance refund

Mis-Sold PCP Car Finance Refunds: Average Payouts and Success Stories

Mis-sold PCP car finance agreements have led to thousands of UK consumers claiming compensation. This article explains how PCP refund amounts are determined, presents car finance refund success stories, and offers guidance on maximising your payout. Learn how to check your eligibility using a car finance refund checker and avoid common pitfalls in the claims process.

Close Brothers car finance advertisement on parked vehicle

Close Brothers Sets Aside £165 Million for Car Loans Commission Scandal

Following a landmark ruling in 2023, lenders, including Close Brothers, are facing pressure to compensate consumers mis-sold car loans with undisclosed commissions. With the total industry-wide compensation expected to run into billions, Close Brothers is taking steps to strengthen its financial position, while also acknowledging the uncertainty surrounding the final costs.

Lawyer and client agree on car finance compensation

What to Know About Recovering Car Finance Compensation for Mis-Sold Deals

Many borrowers are unaware they have been mis-sold car finance until it is too late; hidden fees, unanticipated balloon payments, and unjust interest rates abound. Sometimes lenders and brokers overlook important information, which results in you spending more. How would you find out your arrangement was unfair? And should it be such, what then can you do?

Santander UK logo with cars as background

Major Lender Santander UK Sees Profits Tumble 38% Amid Car Finance Mis-Selling Fallout

In 2024, Santander UK's pre-tax profits fell 38% to £1.3bn, with revenues dropping 10% to £4.7bn and net interest income declining by 7% to £4.3bn. The downturn is largely due to mounting costs linked to a car finance mis-selling scandal, which has forced the bank to set aside £295m for potential compensation claims. Recent court rulings have broadened the scope of eligible claims, adding further strain to the sector.

Businesswoman calculating PCP compensation with charts and money

Understanding Compensation for PCP Mis-Selling

Many UK drivers were deceived into unfair PCP agreements, overpaid owing to hidden commissions, too high interest rates, and concealed costs. Those impacted can now seek PCP compensation as the FCA bans discretionary commissions in 2021. This guide covers the claims process, eligibility rules, and mis-selling signs. Find out how to confront lenders, lower outstanding debt, and recoup hidden fees.

Happy woman celebrating successful car finance claim

What Happens After Filing a Mis-Sold Car Finance Claim?

Filing a mis-sold car finance claim is just the first step. From lender responses to potential compensation, here’s everything you need to know about the process after filing your claim.

Man analyzing sticky notes on glass board

Choosing the Right PCP Claims Company: What to Look For

Dealing with a mis-sold PCP agreement can be overwhelming. This guide provides expert advice on selecting the best PCP claims company to ensure your case is handled with professionalism and transparency. Gain insights into identifying hidden fees, understanding your rights, and managing the claims process with confidence. Choose the right partner to secure the compensation you are entitled to.

Reclaim247.co.uk is a trading style of Claimsline Group Ltd, registered in England and Wales, Company registration number 09071409. Registered Office: C/O Burton Varley Ltd, Suite 3, 2nd Floor, Didsbury House, 748 - 754 Wilmslow Road, Manchester, United Kingdom, M20 2DW. VAT registration number 199616255. Registered with the Information Commissioner's Office; registration number ZA059156. You can find our terms of use, privacy policy and our cookie policy here. Claimsline Group Ltd is a claims management company. Any solicitor we recommend you to is an independent professional from whom you will receive impartial and confidential advice. You are free to choose another solicitor. *£5,492.10 is the figure disclosed to Bott & Co Solicitors by Black Horse, *£4,478.46 is the figure disclosed to Bott & Co Solicitors by Motonovo, *£2,449.65 is the figure disclosed to Bott & Co Solicitors by Close Brothers. Claimsline Group Ltd is authorised and regulated by the Financial Conduct Authority in respect of regulated claims management activities FRN Number is 831196.